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Data Model for Customer Journey Mapping (More Advanced) 
An Access Database is available on demand.
I decided on a different approach in early July, 2016 where I went through a series of Events and
made changes to the Canonical Data Model if necessary.

Customer and Steps



Canonical Data Model
We do not need to change this Model because the two links for
Locations do not show up explicitly at this level.



Barry Williams
Principal Consultant
Database Answers Ltd.
London, England
July 28th. 2016


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